It should be stressed that all the factors evaluated improve compared to 2015 results, grouped into the three areas of the survey.
(valuations from 1 up to 5)
Area | 2017 | 2015 |
---|---|---|
Value contribution | 4,10 | 3,86 |
Service quality | 4,24 | 4,08 |
Product Quality and reliability | 4,23 | 4,01 |
TOTAL | 4,18 | 4,09 |
It is important to point out those factors with better scores
- Knowledge and technical solutions (4,36)
- Customer Service (4,43)
- Dialogue with the client (4,39)
And the answers of the survey questions of the area of Quality of Product.
Congratulations to fund. Bereciartu team and Thanks to our clients